Bbm statuses not updating

For e.g, I am online on **** 2016 and currently shows available on my skype for business However, on other users Skype my status appears as offline and vice versa. Hello, I am having a problem with a BB not marking my messages as "read" once I have opened these e-mails in outlook.Also, the contacts from outlook are not coming over at all anymore.Any ideas on how to configure this to fix these 2 problems?

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